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Xwatt

Support

Warranty Request

Enter the product serial number and click the Search button

Find your product

The serial number is on the label on the side of the product and on your warranty card.

If you have any further questions regarding your warranty or our services, please feel free to reach out to us at service@xwatt.in.

After-sales service

4 Level ServiceSupport

From the first call to a replacement unit, every service request moves through four clear levels.

  1. For issues that can be fixed remotely, we offer support via online monitoring, provided each inverter has internet access through the RMS Dongle.

  2. If the problem is hardware-related or cannot be solved remotely, our team will visit the site for assistance.

  3. For faulty inverters, replacements will be arranged within 48 business hours from the time the complaint is logged.