FAQs
Frequently Asked Questions
Quick answers about Xwatt inverters, warranty, installation and support.
Questions and answers
What types of solar inverters does Xwatt make?
Xwatt Energy designs and manufactures single phase, three phase, hybrid and micro inverters, along with lithium batteries, in India. Browse the product range to compare ratings and features.
How do I choose the right inverter capacity?
Capacity depends on your solar array size, connected load and whether you need battery backup. Our team can recommend a model once you share your requirement through the contact form.
What is the difference between on-grid and hybrid inverters?
An on-grid inverter feeds solar power to your premises and the grid and shuts down during an outage. A hybrid inverter also manages a battery, so it can keep supplying power when the grid is unavailable.
How long is the warranty on Xwatt products?
Warranty duration varies by product and is printed on your warranty card and invoice. You can verify your product and raise a claim from the warranty claim page.
How do I raise a service request?
Open the service request page, enter your product serial number and a short description of the issue. Our service team will contact you with the next steps.
Where can I find my product serial number?
The serial number is printed on the product label, usually on the side or back of the inverter, and on your warranty card.
Can I monitor my inverter remotely?
Yes. Compatible Xwatt inverters work with our monitoring platform, which lets you track generation and system status from your phone or computer.
Does Xwatt provide installation?
Installation is carried out by trained dealers and installation partners. Contact us and we will connect you with an authorised partner in your area.
How can I become a dealer or partner?
Reach out through the contact page with your company details and region. Our sales team will get in touch about partnership opportunities.
How can I contact Xwatt support?
Use the contact page to reach our sales and service teams by phone or email. We aim to respond within one business day.
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