Telemarketing Executive

About the Company

Xwatt Energy Pvt. Ltd. is a fast-growing player in the renewable energy sector, offering cutting-edge solar inverters and energy solutions. We are committed to driving sustainable energy adoption across India through innovation, reliability, and robust customer support.

Role Overview

A Telemarketing Executive is responsible for promoting the company's products or services through telephone calls, generating leads, communicating with potential customers, and supporting sales growth.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce and explain products/services clearly and professionally.
• Identify customer needs and recommend suitable solutions.
• Generate qualified leads and schedule appointments for the sales team.
• Follow up with prospects and maintain regular communication.
• Handle customer questions, objections, and basic complaints.
• Maintain accurate records of calls, leads, follow-ups, and customer information in CRM systems.
• Achieve daily, weekly, and monthly calling and sales targets.
• Coordinate with the sales and customer service teams to improve conversions.
• Prepare basic reports on call activity, lead status, and sales performance.

Key Skills

• Excellent verbal communication and interpersonal skills.
• Persuasive and confident communication style.
• Good listening and negotiation abilities.
• Customer-focused approach.
• Ability to handle rejection and work under targets.
• Basic computer and CRM knowledge.
• Good follow-up and time-management skills